Some payday loan companies gather your personal information and then shop around for a lender. That means your information could go out to third parties as part of the lending process. Other companies will even sell contact information, leaving you dealing with sales calls and spam emails. LendUp protects customer information and will never sell it.
The propensity for very low default rates seems to be an incentive for investors interested in payday lenders. In the Advance America 10-k SEC filing from December 2011 they note that their agreement with investors, "limits the average of actual charge-offs incurred during each fiscal month to a maximum of 4.50% of the average amount of adjusted transaction receivables outstanding at the end of each fiscal month during the prior twelve consecutive months". They go on to note that for 2011 their average monthly receivables were $287.1 million and their average charge-off was $9.3 million, or 3.2%. In comparison with traditional lenders, payday firms also save on costs by not engaging in traditional forms of underwriting, relying on their easy rollover terms and the small size of each individual loan as method of diversification eliminating the need for verifying each borrower's ability to repay. It is perhaps due to this that payday lenders rarely exhibit any real effort to verify that the borrower will be able to pay the principal on their payday in addition to their other debt obligations.
The CFPB has issued several enforcement actions against payday lenders for reasons such as violating the prohibition on lending to military members and aggressive collection tactics. The CFPB also operates a website to answer questions about payday lending. In addition, some states have aggressively pursued lenders they felt violate their state laws.
You’ll sign an ACH authorization to give the payday lender permission to withdraw the repayment amount from your checking or savings account. Unless the lender allows you make repayments by check, you will need to sign this authorization. Before you sign the authorization, make sure you know how much will be debited and on what dates, whether this amount will repay your loan or simply renew it, and also how to revoke the authorization (federal law requires lenders to state this).
Compare offers from multiple lenders. Even if you have to get the money in a hurry, take some extra time and see which lender in your area or online is the most reliable and/or can offer you the best deal. Finding the loan that works best for you is important. You might even want to compare some lenders now before you’re hit with an emergency expense. That way, you can act quickly when you need to while staying confident that you’re getting the best deal available.